Terms & Conditions


This website is operated and owned by Toys.co.nz Ltd. For contact purposes, please email info@toys.co.nz.


The online service offers general information about Toys.co.nz Ltd and its products and/or services. The content on this website is intended solely for providing information about Toys.co.nz Ltd and its offerings. Toys.co.nz Ltd reserves the right to modify, delete, or relocate any material on the website without prior notice.

To the extent allowed by New Zealand law, Toys.co.nz Ltd makes no warranties regarding the merchantability, fitness for purpose, freedom from computer viruses, accuracy, or availability of this website or any other linked websites.

Changes to Terms and Conditions

We may revise these terms and conditions at any time. Your use of www.toys.co.nz indicates your agreement to the terms and conditions applicable at that time. A link to these Terms & Conditions is provided at the bottom of every page on the website.


These terms and conditions are governed by the laws of New Zealand. Any disputes arising in relation to these terms and conditions will be resolved in accordance with New Zealand law.


All prices are in New Zealand dollars (NZ$) and include GST (15% sales tax). While prices are accurate at publication, we reserve the right to change them for any reason. We also reserve the right to correct errors and omissions in advertising, quotations, invoices, or acknowledgments. We are not responsible for inaccurate, incomplete, or outdated information on our website.

If you purchase a product at an incorrect price or with incorrect information, we may cancel your order and refund the amount paid.

Special Offers

Special offers and deals on this site are valid only as displayed unless expressly stated otherwise.

Consumers Guarantees Act

If the products are subject to the New Zealand Consumer Guarantees Act 1993 ("CGA"), statutory rights and remedies may apply, except for business purposes, where exclusions and limitations will apply.

Customs & Duties

For orders shipped outside New Zealand, the customer is the importer and is responsible for customs, import duties, and sales tax charges. These charges vary, and we are not in control of them.

Credit Card Security

We use a third party (DPS) specializing in payment systems to handle card payments. DPS prioritizes data security and employs various technologies to protect personal information. Credit card details stored on-site are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider.

Cancelling Orders by Toys.co.nz

Toys.co.nz Ltd may cancel orders for various reasons, including suspected fraud or misuse of promotions, marketing activities, or pricing errors. In the event of order cancellation, we are not liable for resulting damages or costs, but we will refund the purchase price if already paid.

Intellectual Property and Copyright

Toys.co.nz Ltd, its suppliers, or third-party providers own all copyright and intellectual property on this site. The Toys.co.nz name and logo may not be copied, reproduced, or used for commercial purposes without prior written approval.

Changes to this Agreement

Toys.co.nz Ltd reserves the right to modify, alter, or update these terms of use. These terms apply to your order, and changes may occur at any time. Do not assume that the same terms will apply to future orders.